Overview
This policy explains how J. Navarro Insurance Agency Inc. collects, uses, and shares information through this website. It applies to information submitted through the website and information collected when you visit or interact with its features.
Information we collect
Depending on how you use the website, we may collect:
- Your name, email address, telephone number, and preferred contact method.
- Property location and information you choose to include in an insurance review request.
- Referral, campaign, and page source information associated with a website submission.
- Basic technical information provided by your browser or device, such as IP address, browser type, and pages visited.
Please do not submit Social Security numbers, payment card information, medical information, passwords, or other highly sensitive information through the website form.
How we use information
We may use information to:
- Respond to your questions and insurance review requests.
- Identify the information or documents needed to evaluate your request.
- Communicate with you about agency services and an existing or potential insurance relationship.
- Operate, protect, troubleshoot, and improve the website.
- Meet legal, regulatory, recordkeeping, and carrier requirements.
A website submission does not bind, change, or confirm insurance coverage.
When information may be shared
We may share information with employees and authorized representatives who need it to respond to your request; insurers, wholesalers, vendors, inspectors, and other parties involved in evaluating or servicing insurance; service providers that support website hosting, form delivery, communications, and reviews; and government, regulatory, legal, or law enforcement authorities when required or permitted by law.
We do not sell personal information collected through this website.
Website services and tracking
The website may use third party services to host pages, deliver form submissions, prevent spam, and display customer reviews. Those services may receive technical information when their features load or when you submit information. Their handling of information is governed by their own policies.
The website does not currently respond to browser Do Not Track signals. Third party services may collect information about online activity over time and across different websites, depending on their technology and your browser settings.
Retention and security
We retain information for as long as reasonably necessary to respond to requests, maintain appropriate business and insurance records, comply with legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards, but no online transmission or storage method can be guaranteed completely secure.
Your choices
You may contact us to ask about personal information submitted through this website or to request a correction or deletion. We will review the request and respond as required by applicable law, subject to insurance, legal, security, and recordkeeping obligations.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it.
Changes to this policy
We may update this policy when our practices or legal obligations change. Material changes will be posted on this page with a revised effective date.